SmarterTrack is a powerful communications platform that acts as an online help desk for initiating, tracking, managing and reporting on a number of different communication channels.
Whether it is a ticket submission via email or from the online portal, a live chat, a community post, comments made on a knowledge base article or more,
SmarterTrack provides a centralized outlet for all communication channels and is an ideal solution for building your online community.
The SmarterTrack helpdesk integrates multiple customer service solutions into a single application. Features include:
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.